Instead of complaining about clients, be the one who educates them, provides information and holds their hand when necessary — and please answer the damn phone.<img src="http://feeds.feedburner.com/~r/inmannews/~4/LUsjV4IetZE" height="1" width="1" alt="" /><div><a rel="nofollow" href="http://feedproxy.google.com/~r/inmannews/~3/LUsjV4IetZE/" target="_blank">Original link</a></div><div>Original author: Erica Ramus</div>
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