Ask Brian is a weekly column by Real Estate Expert Brian Kline. If you have questions on real estate investing, DIY, home buying/selling, or other housing inquiries please email your questions to askbrian@realtybiznews.com.
Question from Brooke in TX: Hi Brian, My life seems to be kind of directionless right now. I’m 22 and have worked as a waitress and some retail sales in a big box department store. Neither paid very well nor am I excited about making a career of either. My uncle is a pretty successful real estate agent, and he thinks I should give it a try. He’s a seller’s agent and says that is the best way to go. I appreciate his advice, but he works out of a small office with only about six agents. From what I understand, two of them work as both seller and buyer agents and two work mostly as buyer agents. I don’t think the office owner directly works many deals at all. That means my uncle is the only one in the office only working only as a seller’s agent. That makes me wonder why he is the only one doing that? My uncle is not offering me a job, so I don’t feel obligated to do everything he is suggesting. The bottom line: is it better to be a selling agent or buying agent?
Answer: Hi Brooke. There is no simple answer to your question, but I do think that there is a general consensus that most agents would prefer being selling agents. Before we get into the reasons, let’s clarify a technical point. An agent doesn’t become a selling agent until there is a contract signed with a buyer. Up until that point, the agent is a listing agent. There is a reason why I make that technical point. Once the contract is signed with the buyer, the buyer’s agent also becomes a selling agent. Both agents have the same goal to sell the house. For that reason, I prefer the terms buying agent and listing agent. Now, let’s look at why one career path might be preferred over the other.
To start with, a well-rounded real estate agent should have experience on both sides of the deal. That’s how you learn what might be motivating the other party, what negotiating strategy they are likely to use, and a lot of other valuable information. Next, let’s take a quick look at the situation in your uncle’s office. It appears there is a pretty good mix of what each agent is trying to do. That’s what you need for a well-run office so that it attracts both buyers and sellers as clients. That’s also what we need for the industry to be balanced. So even if more agents prefer to be listing agents, there is an equal need (and opportunity) for buyer agents.
Some agents are both listing and buying agents. This can sometimes work in small communities without many agents or transactions. However, in larger communities and in the industry in general, the buyers and sellers want to be represented by their own agents. And they want a highly skilled agent which leads to specializing in one or the other. On the other hand, it does happen that one agent represents both the buyer and seller. This can complicate the transaction for the agent and in some states, it is not allowed. When one agent works for both, they become a “transaction broker.” They cannot effectively represent both the seller and buyer. They have to be a neutral go-between. In states where it is legal, the agent must inform each party of the dual agency situation and receive each party’s consent before moving forward. Brooke, I don’t recommend this situation whenever it can be avoided, and it certainly is not appropriate for a new agent. So, if you were thinking about trying this career path, I suggest that you not do it.